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Kantata Catalyst Awards

Congratulations to the 2023 Kantata Catalyst Awards winners: celebrating innovation in professional services

The Kantata Catalyst Awards honor Kantata customers who are shaping the landscape of Professional Services, and fostering innovation and excellence.

2023 Client Experience Champion

2023 Client Experience Champions

The Client Experience Champion award is given to individuals who consistently seek ways to enhance client outcomes through the cultivation of meaningful partnerships and relationships. Recipients demonstrate how they have exceeded expectations in delivering exceptional client experiences or have created an environment that nurtures individuals to thrive.

2023 Client Experience Champion Winner

Laura Turner

Senior Application Administrator at West Monroe

For overseeing an ERP integration effort that saves 30 hours per month through automation

2023 Client Experience Champion Winner

Joe Mackie

Manager of Client Servicesat Watermark Insights

For leading initiatives that improved the customer experience and increased PM team utilization from 40% to 75%

2023 Innovation Champion

2023 Innovation Champions

The Innovation Champion award is given to individuals who are pioneers of change, recognized for spearheading innovative initiatives that have significantly improved their working environment, streamlined business processes, or led to better client outcomes. This award celebrates visionary leadership and the ability to drive positive transformations through innovation.

2023 Innovation Champion Winner

Michael Beadle

Director AMER Services at Nutanix

For empowering project managers with six automated reports, four dashboards, and nearly 75 project templates

2023 Innovation Champion Winner

Derick Chiong

Business Operations Manager at 8x8 Inc

For spearheading an automated process linking Salesforce and Kantata that saves 730 hours annually

What do winners receive?

What do winners receive?

  • Featured in a Kantata press release
  • Participate in a podcast episode on The Professional Podcast Pursuit
  • A one-of-a-kind trophy
  • Exclusive Catalyst Award gear
  • Recognition at Kantata Converge 2023 – virtual user conference
  • Highlighted in a Kantata social media posts
  • A Kantata Catalyst Award badge for their LinkedIn profile
  • Spotlighted on the Kantata customer community

Award Criteria & Categories

Customers were able to nominate themselves, or a peer, by completing a simple application. We received dozens of nominations from various PS organizations such as Marketing/Agency, IT Services, and Business Consulting. After names, organizations, and PS vertical were removed, nominations were scored anonymously by a panel of judges with decades of Professional Services leadership experience. Four winners were selected and announced at Kantata’s virtual user conference, Kantata Converge.

Client Experience Champion
Client Experience Champion
Taking Client Experiences to New Heights
  • Demonstrates a track record of consistently creating remarkable client experiences.
  • Goes above and beyond to understand client needs and preferences, exceeding expectations.
  • Proactively identifies opportunities to enhance client outcomes through innovative approaches.
  • Incorporates client feedback and continuously improves service delivery.
Building Meaningful Partnerships and Relationships
  • Builds strong, trust-based partnerships with clients, fostering long-term relationships.
  • Actively collaborates with clients to understand their goals and align services accordingly.
  • Effectively communicates and engages with clients, ensuring their involvement in decision-making processes.
  • Develops personalized strategies that address client-specific challenges and objectives
Creating an Environment for Thriving
  • Establishes a supportive and inclusive work environment that encourages growth and development.
  • Demonstrates a commitment to employee well-being, fostering a positive work-life balance.
  • Encourages and recognizes individual and team achievements, promoting a culture of appreciation.
  • Nurtures a learning culture, fostering continuous improvement and innovation.
Innovation Champion
Innovation Champion
Leading Change and Innovative Initiatives
  • Takes the initiative to identify and implement innovative solutions to improve business processes, client outcomes, or the working environment.
  • Demonstrates leadership skills by inspiring others to embrace change and adopt innovative practices.
  • Shows a willingness to challenge the status quo, exploring new ideas and technologies.
  • Successfully implements and measures the impact of innovative initiatives.
Continuous Improvement and Results
  • Regularly seeks feedback from clients, team members, and stakeholders to identify areas for improvement.
  • Demonstrates a commitment to ongoing learning and professional development.
  • Effectively measures and communicates the results achieved through innovation initiatives.
  • Achieves tangible outcomes, such as improved client satisfaction, increased efficiency, or business growth.
Impact on the Professional Services Industry or a Role/Job Title Within the Industry
  • Influences the industry or profession through thought leadership, sharing best practices, or contributing to industry forums.
  • Inspires others to adopt innovative approaches and elevate their performance.
  • Creates a positive ripple effect by positively impacting clients, colleagues, and the broader professional community.
Overall Excellence and Achievement
  • Demonstrates exceptional performance, professionalism, and dedication in delivering professional services.
  • Exhibits a strong work ethic, taking ownership of projects and delivering outstanding results.
  • Embodies the values and mission of the organization, aligning innovation efforts with its strategic objectives.
  • Serves as a role model for others, inspiring excellence and fostering a culture of innovation.
Stay tuned for next years awards!