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ARTICLES
Your Projects are On Time and On Budget, so Why are Clients Unhappy?
In this Forbes Technology Council article, Sarah Edwards explores what PS firms measure versus what clients truly value.

RESEARCH REPORT
The Business Value of Kantata
IDC research shows how leading firms using Kantata boost productivity, efficiency, and growth — unlocking $17M in annual benefits.

WHITEPAPER
From Hours to Outcomes: A Strategic Roadmap for AI Transformation in Professional Services
Your strategic roadmap through the AI maturity model, moving from billable hours to outcome-driven delivery and scalable impact.

GUIDE
The Complete Guide to Resource Management
Master resource management with strategies, metrics, and tools that boost profitability, performance, and team wellbeing.

GUIDE
Metrics that Matter: 5 Key Metrics for Operational Success in the IT Services Industry
To help your IT services team thrive, this guide breaks down the essential metrics you should be tracking — and how to use them to make smarter decisions.

GUIDE
Beyond the Selection: The PSA Implementation Playbook
When it comes to choosing a PSA solution, long-term success relies on a smooth implementation. Here are 6 factors to consider before you buy, based on expert insights.

WHITEPAPER
Break Free from the Status Quo: 3 Ways Inaction is Holding Your Business Back
Uncover the true cost of reactive resourcing, inconsistent service delivery, and inaccurate performance data — plus high-impact steps to move your business forward.

GUIDE
The Ultimate PSA Buyer’s Guide and Checklist
This guide helps you cut through the noise, avoid common pitfalls, and build a solid selection and implementation plan to maximize ROI and future-proof your operations.

RESEARCH REPORT
2025 SPI Professional Services Maturity Benchmark
Benchmark your organization's performance against the industry with the 2025 Professional Services Maturity Benchmark from Service Performance Insight (SPI).