Principal Project Manager

The Company
The Kantata Cloud for Professional Services™ gives businesses the clarity, control, and confidence they need to optimize resource planning and elevate operational performance. Our purpose-built software is helping over 2,500 professional services organizations in more than 100 countries focus on and optimize their most important asset: their people. By leveraging Kantata, professionals gain access to the information and tools they need to win more business, ensure the right people are always available at the right time, and delight clients with exceptional project delivery and outcomes. 

 

Kantata is well-capitalized, hiring, and growing our loyal and diversified customer base faster than we ever have. Most importantly, we have a clear vision of where we’re going and how to get there. (Hint: It involves you.) Did we mention that Kantata is also an awesome place to work? You’ll have the opportunity to work in a dynamic environment with a team that loves what they do. A talented team, great perks, and an amazing culture = an employee-rated Best Place to Work! 

 

About the Opportunity 
We are seeking an experienced and dynamic Principal Project Manager to join the Kantata Professional Services team. This role is pivotal in ensuring customer satisfaction and adherence to project governance procedures. The successful candidate will manage all project deliverables, ensuring they are completed on time, within budget, and to the expected quality standards.  The ideal candidate will have extensive experience in managing large, global enterprise projects within the software/services industry, excellent communication skills, and a strong background in both waterfall and agile methodologies.

Primary Responsibilities 

• Creates satisfied and referenceable customers.
• Strictly applies and adheres to project governance procedures.
• Ensures all deliverables are completed on time, within budget, within defined scope, at expected level of quality and in accordance with contractual commitments.  
• Ensures teams are adhering to methodology and maintains program and project level project schedules leveraging project management best practices.
• Manages change control process to keep project on track and manages established change control process to maintain commercial and timeline alignment.
• Establishes and promotes collaborative and supportive project team culture, providing positive feedback and encouragement, inspiring excellent performance and value to clients.
• Completes weekly client status reports and bi-weekly pulse reports, and leads client steerco meetings in coordination with client project manager. Communicates relevant information with clarity and brevity.
• Applies superior ability to assess project risks and initiates appropriate risk response strategies and action plans, significantly reducing the volume and severity of project issues. 
• Addresses project issues promptly and efficiently  to ensure they are resolved with minimal impact to the project, leveraging appropriate Kantata and client resources.
• Ensures clients are planning and preparing for post-implementation self-sufficiency, including solution administration, superuser support and change management.
• Recognizes potential billing issues and proactively resolves ahead of billing dates to avoid invoicing disputes and/or payment delays.
• Maintains task level EAC  to ensure accurate revenue reporting and forecasting. Manages projects with financials in mind to ensure revenue can be recognized on a timely basis.
• Proactively alerts resource managers to changes in allocations and resource release dates.
• Expert in project management best practices and drives methodology and process improvements. 

What You Bring to this Role 

• Experience in the software / services industry within the role of a senior level Project Manager
• Demonstrated ability to effectively manage large, global, complex enterprise projects.
• Experience of working in the Professional Services / Consulting market with a sound understanding of the underlying business model and business processes
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including C-level
• A recognized Project Management qualification is desirable but not mandatory. Training in Project Management discipline is a must.
• Experience of the PSA software category is desirable but not mandatory
• Knowledge of the Salesforce Force.com platform is desirable but not mandatory
• Strong team spirit and desire to work in a collaborative environment
• Excellent listening, negotiation and presentation skills
• Excellent verbal and written communications skills
• 7+ yrs in the role of a  Project manager with progressively larger and more complex projects
• Hands on experience of running waterfall projects, agile projects additionally a plus.

Additional Information

• This role is a remote
• Ability to travel up to 10-20%

Our Philosophy
We know every company can be successful with the right technology and when people are at the core. We believe that we’re better together – that working hand-in-hand brings the best thoughts to the table and creates an environment of learning and growth. Here, you’ll enjoy: 

• An intentionally engaging and collaborative culture – ditch the silo!
• Strong work-life balance that’s a true focus of the company
• The chance to learn from some of the best people in the business
• A vibrant, collaborative and devoted team, who still makes time for fun 

At Kantata, we strive to create an inclusive workplace that upholds the dignity of all people. We value, respect and celebrate everyone’s unique strengths from all different walks of life. As we continue to cultivate diversity within the company, our product (and people!) innovation continues to flourish. 

Kantata is an Equal Opportunity Employer.