The Company
The Kantata Cloud for Professional Services™ gives businesses the clarity, control, and confidence they need to optimize resource planning and elevate operational performance. Our purpose-built software is helping over 2,500 professional services organizations in more than 100 countries focus on and optimize their most important asset: their people. By leveraging Kantata, professionals gain access to the information and tools they need to win more business, ensure the right people are always available at the right time, and delight clients with exceptional project delivery and outcomes.
Kantata is well-capitalized, hiring, and growing our loyal and diversified customer base faster than we ever have. Most importantly, we have a clear vision of where we’re going and how to get there. (Hint: It involves you.) Did we mention that Kantata is also an awesome place to work? You’ll have the opportunity to work in a dynamic environment with a team that loves what they do. A talented team, great perks, and an amazing culture = an employee-rated Best Place to Work!
About the Opportunity
As a Functional Consultant at Kantata, you will be a driving force in ensuring our customers successfully adopt and thrive with Kantata SX. You will lead all functional aspects of implementations, from initial workshops and business process reviews to the final go-live and post-implementation stabilization. A significant portion of your role, approximately 25% dedicated to service delivery excellence, will involve actively engaging with customers to understand their unique needs and translate them into effective Kantata SX configurations. Your objective is to deliver not just a system, but a tailored way of working that fully supports our customers’ business at its core, ensuring they are ready to leverage Kantata SX for maximum impact. You will collaborate closely with Project Managers, Delivery Managers, BI, and Technical Consultants within the Professional Services (PS) Team to achieve this success, ensuring a cohesive and seamless customer experience.
Beyond direct customer engagements, you will also be a key contributor to the evolution of our internal processes, methods, and tools. This includes identifying opportunities for improvement, developing best practices, and sharing your expertise with the team to enhance our overall delivery efficiency and consistency. Your ability to effectively communicate with stakeholders at all levels, coupled with your passion for consultancy and customer service, will be critical in building strong, lasting partnerships and ensuring our customers are fully empowered to succeed with Kantata SX.
Primary Responsibilities
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Undertake business impact assessments to highlight process changes.
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Gather and document functional requirements.
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Provide functional consultancy on Kantata SX features aligned to customer’s business needs.
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Comfortable in running workshop sessions with customer personnel who range from Exec to Operational level.
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Carry out Kantata SX configuration in line with requirements.
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Perform Quality Assurance checks for Kantata SX Implementations.
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Actively lead and manage the functional delivery aspects of Kantata SX implementations, ensuring customer satisfaction and successful adoption.
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Improve, develop, and share best practices with team members.
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Evolve methods & tools to increase delivery efficiency.
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Work closely with Support and Product Teams.
What You Bring to this Role
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Demonstrable experience as a Functional Consultant in the software/services industry.
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Extensive experience in the implementation of Enterprise software, ideally cloud-based.
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Knowledge of the fundamental concepts of a PSA solution, and experience delivering PSA software is desirable.
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Experience of working for a Professional Services / Consulting company with a sound understanding of the underlying business model and business processes.
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Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization, including C-level.
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Ability to embrace change, new challenges, and learning – you will need to become an expert in deploying the Kantata SX PSA solution in a fast-paced environment.
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Knowledge of the Salesforce Force.com platform is desirable but not mandatory.
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Strong written and verbal communication skills.
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Self-starter, highly motivated, and a good team player.
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Passion for consultancy and customer service.
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High sense of operational excellence, disciplined working, and effective time management.
Our Philosophy
We know every company can be successful with the right technology and when people are at the core. We believe that we’re better together – that working hand-in-hand brings the best thoughts to the table and creates an environment of learning and growth. Here, you’ll enjoy:
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An intentionally engaging and collaborative culture- ditch the silo!
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Strong work-life balance that’s a true focus of the company
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The chance to learn from the best people in the business
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A vibrant, collaborative and devoted team, who still makes time for fun
At Kantata, we strive to create an inclusive workplace that upholds the dignity of all people. We value, respect and celebrate everyone’s unique strengths from all different walks of life. As we continue to cultivate diversity within the company, our product (and people!) innovation continues to flourish.
Kantata is an Equal Opportunity Employer.
London, United Kingdom
Our EMEA Headquarters is situated in the heart of the vibrant city of London, just metres away from the River Thames and surrounded by restaurants, cafes and entertainment. Enjoy great perks like:
- Nespresso Coffee, snack bar, and private kitchen
- Panoramic views across the city from our modern top floor office space
- Large balcony looking south over the river
- Regular Together Thursdays team events
Benefits:
- Private Medical Insurance
- Group Income Protection (Disability Insurance)
- Death In Service (Life Insurance)
- Employee Assistance Programme
- Group Pension via Scottish Widows
- Parental Leave - 16 weeks maternity, 8 weeks paternity, 100% employer paid
- Hybrid working Policy
- Flexible PTO Policy
- Generous sick leave allowance
If you don't see your dream job listed, we encourage you to apply anyway. We don't want to miss out on the unique talents and qualities that make you...well, YOU! We would love to add you to the our network. Maybe it's not now, but soon. Let's develop a connection regarding future opportunities at Kantata.