Managing Unpredictability in Projects by Closing the Scope-to-Delivery Gap

Project outcomes often become unpredictable because delivery is inherently complex, shaped by many internal and external variables. Margins can look strong at kickoff, but scope changes, inconsistent estimates, and assumptions not grounded in real delivery data can quietly erode profitability. By the time margins are reconciled, it’s often too late to course correct.

This growing gap between what’s sold and what’s delivered ultimately impacts revenue predictability and margin health.

In this session, we explore practical strategies to manage project variability and close the gap between scoping and execution.

Attendees learned how to:

• Standardize scope definitions while preserving flexibility for complex projects
• Align scoping and pricing with real delivery performance data
• Detect scope and margin drift earlier in the project lifecycle
• Use AI and historical data to improve quoting accuracy and delivery predictability

This session is designed for services leaders looking to better connect sales and delivery, improve operational visibility, and create a more predictable path to profitable growth.