The Key Pillars of Effective Change Leadership w/ Peter Hadas

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With over 20 years of experience leading change on enterprise-wide transformations, Peter Hadas specializes in providing leaders with practical, measurable solutions to adoption and sustainability challenges. In this episode Peter shares his top tips for managing transformational change, including:

Change leadership
Setting success criteria early on
The importance of celebrating key milestones
Developing a change management network
Making change management sustainable
Follow through with a new process
Archiving old processes and developing new habits
Encouragement and performance based reviews
Approaches to adoption and training
Creativity is key to support adoption
Openly communicating changes
Understanding 10-15% will not be onboard
Addressing cultural changes
The benefits of remote training

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Banoo Behboodi

Vice President, Success Engineering

Banoo Behboodi is a 20+ year software and services leader with extensive experience executing change initiatives with oversight of Customer Success, Professional Services and Delivery and Consulting functions. Banoo’s earlier experiences with AT&T Mobility, Coca-Cola Company and Ernst & Young leading key transformational and compliance projects, provided the foundation needed to be an effective leader and a change agent with a customer first mindset. Banoo is passionate about driving continuous improvement through sharing best practices and empowering resources through technology and analytics to optimize performance and job satisfaction while driving business outcomes.

Brent Trimble

Vice President, Value Engineering

Brent brings more than 15+ year’s of leadership experience in Management Consulting, Strategic Delivery, Marketing services and product development firms to his technology role at Kantata. As the VP of Value Engineering and the Managing Director of Marketing Service & Agency Vertical, he specializes in identifying process improvement potential, business optimization and key health metrics for alignment and orientation.

With deep business understanding through an operator lens - Brent works with Kantata partner firms to refine intrinsic and extrinsic value drivers - giving firm principals the focus required for adoption, mobilization, value realization and ultimately - success.

Prior to joining Kantata, Brent was a client of the platform and held positions at Interpublic Group, Accenture, WPP, and independent marketing consulting firms.