SUCCESS STORY
CORE Business Technologies Increases Billable Utilization by 35% with Kantata
CORE Business Technologies provides integrated payment transaction processing and reconciliation, helping clients harness multiple systems and deliver through a single solution. CORE’s SaaS-based payment solutions create an easy-to-use interface for revenue management, which is backed by the full support of CORE teams, to ensure a frictionless experience.
35%
Increase in billable utilization
50%
Increase in team productivity
INDUSTRY
CLIENT
WHAT KANTATA REPLACED
The Challenge
CORE’s different solutions created a hectic workday due to the large amount of disconnected systems and files. Teams also had difficulty with collaboration, time tracking and visibility alongside misunderstanding a project’s return on investment (ROI) due to a lack of data.
The Solution
Time Tracking
Kantata provided comprehensive time tracking capabilities that allowed team members to enter their time from anywhere, helping project managers better understand team utilization rates and assisting the accounting department in providing accurate billing.
Portfolio View
CORE needed to see their complete project portfolio and have greater day-to-day visibility into projects. Having this level of transparency was critical for the team to ensure important project needs were attended to and adjustments were made.
Project Insights
CORE needed to be able to pull accurate data directly from their projects as team members were limited on time for collecting data and manually building reports themselves. Understanding utilization and tracking project milestones was a critical step in CORE continuing to strengthen their projects.
Benefits
- Simultaneous in-progress projects doubled
- 100% company-wide time entry compliance
- 35% Increase in Billable Utilization
- 50% Increase in Team Productivity
“Kantata’s ease of use in time tracking was huge for us. I didn’t have time to pull data and build the reports we need. The portfolio view and Kantata Insights have played a major role in solving that need.”
Project Manager, CORE Business Technologies