Episode 33

January 19, 2023

Understand and Improve Your Resource Forecasting Performance w/ Marc Lacroix

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Joining us on this week's podcast is Marc Lacroix from RTM Consulting. Banoo and Marc dive into some of the biggest issues holding companies back from effective forecasting, skills management and the root cause of ineffective data? Find out more on this episode of Professional Services Pursuit!

The key topics covered include:

  • The biggest factors holding companies back from doing effective forecasting
  • How to set PM’s up for success with improved data quality
  • The importance of a skills databases that ties to your sales process
  • Marc’s do’s and don'ts for maintaining an effective skills database
  • Macro trends in resource management
  • Moving less from custom services to more packaged and templated services
  • Key results of the 2023 RMI Forecasting survey

The Resource Management Institute's first research survey on forecasting can be found at resourcemanagementinstitute.com. To access it for free, you just have to register to be part of the RMI community which provides newsletters, research and events.

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Banoo Behboodi

Vice President, Success Engineering

Banoo Behboodi is a 20+ year software and services leader with extensive experience executing change initiatives with oversight of Customer Success, Professional Services and Delivery and Consulting functions. Banoo’s earlier experiences with AT&T Mobility, Coca-Cola Company and Ernst & Young leading key transformational and compliance projects, provided the foundation needed to be an effective leader and a change agent with a customer first mindset. Banoo is passionate about driving continuous improvement through sharing best practices and empowering resources through technology and analytics to optimize performance and job satisfaction while driving business outcomes.


Brent Trimble

Vice President, Value Engineering

Brent brings more than 15+ year’s of leadership experience in Management Consulting, Strategic Delivery, Marketing services and product development firms to his technology role at Kantata. As the VP of Value Engineering and the Managing Director of Marketing Service & Agency Vertical, he specializes in identifying process improvement potential, business optimization and key health metrics for alignment and orientation.

With deep business understanding through an operator lens - Brent works with Kantata partner firms to refine intrinsic and extrinsic value drivers - giving firm principals the focus required for adoption, mobilization, value realization and ultimately - success.

Prior to joining Kantata, Brent was a client of the platform and held positions at Interpublic Group, Accenture, WPP, and independent marketing consulting firms.