Why This Framework Matters
Consulting firms are at a unique crossroads when it comes to AI. Many are advising clients on AI strategy while struggling to adopt AI meaningfully themselves. Some leap into AI assistants because of their accessibility, while others focus on developing AI-led offerings but lack the operational backbone to support them. This framework provides consulting leaders with a structured path to evolve their organizations across three critical and interdependent domains:
- AI Assistants: General-purpose tools (e.g. GPTs, Copilots) that enhance productivity and augment daily work.
- AI Applications: Specialized platforms (built or bought) that embed AI into delivery, operations, and decision-making.
- AI-Led Offerings: Commercial services and solutions where AI is not just used, but delivered, as part of the value proposition.
Taken together, these three domains help firms go beyond AI as a buzzword and move toward AI as a strategic capability. Use this as a benchmarking tool, transformation roadmap, and internal conversation starter. Where are you today — and where do you want to be 12 months from now?
