SUCCESS STORY
Kantata Helps BTM Global Improve Utilization Rates by 10%
BTM Global Consulting provides system integration and development services for clients ranging from small regional chains to the world’s most recognized brands. BTM offers a holistic perspective of long-term needs to help clients succeed and grow.
15%
Increase in project manager utilization
>80%
reduction in time to allocate resources
INDUSTRY
CLIENT
HEADQUARTERS
The Challenge
Excel spreadsheets and a legacy PSA solution carried BTM through the early years. As the company grew, major customizations were needed. BTM reached the breaking point when these tools began to impact productivity and the accuracy of data used to forecast and make key decisions. BTM’s search for a better way led them to Kantata.
“Kantata has helped us more accurately forecast revenue and resource availability. For a project-based company solely running on billable hours, not having a good revenue forecast and not having it reliable is a problem. When we switched to Kantata, that went away.”
Senior VP of Internal Operations, BTM Global
The Solution
Insights and Dashboards
BTM Global uses Kantata Insights to create dashboards that provide their teams with an up-to-date understanding of the relationship between projects and resources. Every user at BTM Global submits timesheets, and Kantata enables a relatively small team of delivery managers to stay on top of a growing portfolio of projects, with an understanding of where projects might be deviating from plan based on the actual work being done. With Kantata, delivery managers are also able to better understand emerging project needs and analyze the effectiveness of their past decisions.
Critical Reports on Business Needs
Kantata’s utilization reports, capacity planning reports, and a wide variety of customized reports helped BTM managers create the critical project and resource updates they needed with no coding. As an example, project margin reports are helping project managers make better informed decisions about adjustments on their projects, like bringing in an additional resource to get work done.
Forecasting for Success
“Kantata helps us more accurately forecast revenue and resource availability,” said Julie Sirek, Senior VP of Internal Operations. Where it previously took 8 hours to build forecasts that were often out-of-date by the time they were created, BTM Global is now able to forecast confidently up to four months into the future, with insights into availability that help the business better pursue the right projects that align with their capacity.
Benefits
- 15% increase in utilization for project managers
- 10% increase in companywide utilization
- 4-hour resource allocation work reduced to 30 minutes
- 100% Company-wide time tracking adoption
People believe in the data. It’s real time, so that’s pretty big, that has helped us, not only because everybody uses the same system, but because they trust it. Now our forecasts are actually accurate.
Senior VP of Internal Operations, BTM Global