Kantata Helps Improve Utilization Rates by 15% for BTM Global

System Integrator
BTM Global Consulting
Excel, Netsuite OpenAir

The Challenge

Excel spreadsheets and Netsuite OpenAir carried BTM through the early years. As the company grew major customizations were needed. BTM reached the breaking point when these tools began to impact productivity. BTM’s search for a better way led them to Kantata.

BTM Global Consulting provides system integration and development services for clients ranging from small regional chains to the world’s most recognized brands. BTM offers a holistic perspective of long-term needs to help clients succeed and grow.

“Nothing came close to what Kantata could do.”

Tom Schoen

President and CEO, BTM Global Consulting

The Solution

Critical Reports on Business Needs

Kantata’s utilization reports, capacity planning reports and a wide variety of customized reports helped BTM managers create the critical project and resource updates they needed with no coding.

Insights and Dashboards

The BTM team now uses Kantata Insights to create dashboards providing the team with an up-to-date understanding of projects and resources.

Forecasting for Success

Forecasting revenue, cost, people and recruiting needs is now very easy for BTM managers. With Kantata, project managers are able to better understand their needs and analyze the effectiveness of their past decisions.


  • 15% increase in utilization for project managers
  • 10% increase in companywide utilization
  • 4-hour resource allocation work reduced to 10 minutes
  • 100% Company-wide time tracking adoption

Increase in project manager utilization

4 Hour

Work allocation reduced to 10 minutes

The Results

Complete Dashboard Control

BTM Delivery Managers use a customized dashboard to better understand project financial health, resource needs and forecasted work. Forecasts are shared with clients to help them understand the project progress. Resource management dashboards created with Kantata Insights provide utilization rates by week and month, to compare actual to allocated and improve capacity planning. The finance dashboard helps the team forecast revenue in real-time without the need to export for analysis.

Improved Company-Wide Utilization

Kantata’s purpose-built project management and resource management capabilities have made a positive impact across BTM. Today, project managers have experienced a 15% increase in utilization while employees across the company have found a 10% increase in utilization.

Greater Efficiency Everywhere

Before Kantata it would take 3-4 hours to input resource allocations and check for accuracy. Today, it takes less than 10 minutes, greatly reducing admin time that can be redirected to drive further efficiencies. BTM also experiences greater accuracy and time saved across all departments.

“Kantata came at the perfect time for us. I like the product so much that it’s easy for me to recommend it to someone else… it really speaks for itself.”

Tom Schoen

President and CEO, BTM Global Consulting

Explore More

Get the clarity, control and confidence only Kantata delivers