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Enterprise Times Highlights the Gaps That Plague Professional Services and the Solutions to Modern Resource Problems

UPDATEDJun 27, 2023

Enterprise Times Highlights the Gaps That Plague Professional Services and the Solutions to Modern Resource Problems

It can be easy for a professional services organization to be so focused on the businesses it serves that it begins to neglect its own needs and the shifting demands of both current and prospective employees. To help companies better understand their needs and improve how their already talented teams work together, Kantata has teamed up with Enterprise Times for a series of articles and a new whitepaper, “Mind the Gap: How to Bridge Front & Back Office Systems for Professional Services”.

From making the most of your technology investments to closing the gap between internal and contract resources, check out these insight-rich new pieces from Steve Brooks and Roy Edwards of Enterprise Times, which can help you take a growing organization and make it even stronger.

Mind the Gap: How Professional Service Organizations Should Start Filling the Gaps in Their Technical Stacks (Between Technical Platforms)

As professional services organizations grow, win more projects, and employ a variety of skilled professionals, they continually formalize their processes and acquire key technologies – financial management, human resources, resource management, and more. However, irrespective of size, businesses face a common challenge they need to address: the gaps that can emerge between the different systems that bridge the front office and back office.

Find out how to recognize the gaps growing between your teams, the role that spreadsheets often play in creating these issues, and how improvements in your tech stack can not only close the gaps, but create a stronger, better run organization that works as one unit instead of disconnected departments.

7 Factors To Consider When Choosing A Solution To Improve Professional Services Performance

Any growing professional services organization must ensure that it has the right culture, processes, and solutions to scale effectively. The challenge is that the realities of running a business will often cause culture to become fragmented and processes to become broken. Over time, solutions are no longer fit for purpose. And when an important solution can no longer provide the support a business needs, companies can feel the negative effects across the organization. But how do you choose the right new solution?

Selecting a solution that can deliver transformational results over the long-term can be a challenge. This blog suggests seven factors business leaders should consider when selecting a solution to improve professional services performance, including demand and supply, data flow, health measurements, scalability, flexibility, positive references, and culture.

Identifying and Closing The 6 Major Gaps Between Internal and Contract Resources

Every professional services firm at some point considers the use of contractors. Many view them as necessary to smooth out the difference between demand and supply when demand is higher than what a company could solely provide with their full-time workforce. However, using contractors is not without challenges. This blog looks at six major gaps that can arise when working with contractors.

Issues in visibility, knowledge, profitability, communication, compliance, and culture can often go unnoticed by managers in professional services, especially when they have existed to some degree within a business for years. Being able to identify these gaps can help you bridge your teams and bring them together for an organization that works as one.

Starting From Scratch: How Business Leaders Would Reimagine Their Technology Stack

The long-term success of a professional services organization is premised on its ability to choose effective technology solutions that cater to the specific needs of business as it grows. Too often, business leaders realize in retrospect that they did not make the right decisions about technology adoption soon enough. In doing so, they recognize some of the opportunities they’ve missed along the way. To help you better understand what mistakes to avoid, Enterprise Times asked several professional services business leaders a simple question: If they started from scratch, how differently would they build their tech stack?

With answers from Tom Schoen, CEO & President at BTM Global, Jacqueline Stanley, Director, Delivery and Operations at Hero Digital, and Lucy Butterton, VP Product Management at Kantata, Enterprise Times highlights real world insights on investing in people, creating top-down financial insights, building a quote-to-cash process, choosing the right technology, and more.

Mind the Gap: How to Bridge Front & Back Office Systems for Professional Services

In this whitepaper, Roy Edwards and Steve Brooks uncover the fundamental flaw affecting countless professional services businesses – communication gaps between the front and back offices. How did the front and back office gap emerge in today’s companies? How do declining KPIs, spreadsheet overreliance, workarounds, and other signals show the existence of this growing gap in your company? When does bridging the gap become mission critical for your organization?

This whitepaper is designed to help you identify the issues emerging in your organization that you may have otherwise overlooked and provides an 8-step blueprint for closing the gap. With greater visibility and insights into the communication issues within modern professional services, Enterprise Times and Kantata are helping companies access the strengths and capabilities already present in their teams through greater connectivity and collaboration.

Connect Your Teams For a Better, Stronger Business

Where are gaps in communication and collaboration impacting your business? With these blogs from Enterprise Times and the newly published “Mind The Gap” whitepaper, you can unlock the full potential of your teams with only a few, highly focused improvements.

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