Managing Unpredictability in Projects by Closing the Scope-to-Delivery Gap w/ Anish Udayakumar

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In this episode, we explore how professional services organizations can reduce project unpredictability by closing the gap between scoping, pricing, and delivery. Banoo sits down with Anish Udayakumar, Senior Vice President of Product Management and Customer Experience at Provus, for a thoughtful conversation on why projects that start with strong plans and healthy margins often end up facing scope creep, resource constraints, margin erosion, and delivery risk.

Topics discussed in this episode include:

Why margin erosion often goes unnoticed until late in the project lifecycle
How disconnected sales, delivery, operations, and finance workflows create unpredictable outcomes
Why resource availability, skill alignment, and capacity planning should be incorporated earlier in the quoting process
How unified data, AI, and historical project insights can improve scoping accuracy, pricing confidence, and delivery predictability

Learn more about Provus at https://provus.ai/

Banoo Behboodi

Vice President, Success Engineering

Banoo Behboodi is a 20+ year software and services leader with extensive experience executing change initiatives with oversight of Customer Success, Professional Services and Delivery and Consulting functions. Banoo’s earlier experiences with AT&T Mobility, Coca-Cola Company and Ernst & Young leading key transformational and compliance projects, provided the foundation needed to be an effective leader and a change agent with a customer first mindset. Banoo is passionate about driving continuous improvement through sharing best practices and empowering resources through technology and analytics to optimize performance and job satisfaction while driving business outcomes.

Brent Trimble

Vice President, Value Engineering

Brent brings more than 15+ year’s of leadership experience in Management Consulting, Strategic Delivery, Marketing services and product development firms to his technology role at Kantata. As the VP of Value Engineering and the Managing Director of Marketing Service & Agency Vertical, he specializes in identifying process improvement potential, business optimization and key health metrics for alignment and orientation.

With deep business understanding through an operator lens - Brent works with Kantata partner firms to refine intrinsic and extrinsic value drivers - giving firm principals the focus required for adoption, mobilization, value realization and ultimately - success.

Prior to joining Kantata, Brent was a client of the platform and held positions at Interpublic Group, Accenture, WPP, and independent marketing consulting firms.