Understanding the professional services value chain
In today’s value-focused market, every engagement has a value chain that aligns with each step of the professional services lifecycle. Think of the value chain as the activities that need to be managed efficiently and effectively to deliver optimal value. Companies must look for every opportunity across the lifecycle to contribute, and highlight, value for the client.
Strategic resource planning and efficient allocation
Delivering value hinges on a firm’s ability to find the ideal mix of resources. Companies need a clear, reliable view of current and future talent requirements, ways to optimize operational efficiency, and what’s needed to deliver remarkable client experiences. As well as be able to extend this visibility across multiple projects at scale, simultaneously.
Build partnerships that last — and succeed
This paper incorporates insights from TSIA research and interviews with John Ragsdale, Vice President of Technology Ecosystems at TSIA. It provides expert advice on approaches that can help you optimize both the client experience and bottom-line performance at every step in the value chain.