Why I’m Heading to London: Kantata Converge and the Future of Expertise

I’ll be honest. I’m tired of AI conversations that leave people out.

I’ve sat in a lot of rooms with professional services leaders, and the talk almost always starts with the tools, the models, the technology. But the minute someone describes what’s actually working at their firm, the story changes. It’s the senior consultant whose instincts finally got captured so the whole team could use them. It’s the project lead who used AI to spot trouble early, then made the call no system could have made on its own.

Every time, the people are the plot.

These are the stories my team and I are excited to tell and the conversations I’m looking forward to having at Kantata Converge on November 17, 2026. Alongside a small group of PS leaders who live this story every day, we’ll dig into why it’s the human experience and expertise, not AI, that determine what comes next.

Expertise Has Always Been the Product

For generations, expertise has shaped how industries evolve. In professional services, it’s the entire business. Clients don’t hire your firm for its software stack. They hire you for what your people know, how they think, and the judgment they bring to the table when a project goes sideways.

AI doesn’t change that. All it does is expand how far that expertise can travel. The firms pulling ahead are using AI to harness what their best people know and put that knowledge to work on every engagement. They’re building on their expertise instead of trying to automate around it.

The Voices Defining the Future of PS

The future of PS is already being written, and it’s the people doing the work day in and day out who are holding the pen. They’re the ones making hard calls about AI, talent, and delivery. They’re the people who have tried things, learned what breaks, and are willing to talk about it openly.

And they’re the ones taking the stage at Converge.

You’ll hear from leaders at Hitachi Vantara, Lumanity, Hippo Digital, and Anthesis who are working through these challenges inside their own organizations right now, as well as industry experts like Alessandro Perilli of IDC, who will bring an analyst’s view of how enterprises can pair the scale of AI with the depth of their human capital.

“AI is transforming the enterprise, changing how organizations leverage expertise to make decisions and create value. I look forward to joining Kantata Converge to discuss how enterprises can harness the scale of AI and the wealth of their human capital to deliver meaningful business outcomes.”
– Alessandro Perilli, Vice President, AI Economics, IDC

You’ll also hear from Kantata’s CEO, Michael Speranza, and Chief Product Strategy Officer, Sarah Edwards, who will share where Kantata is headed and what we’re building alongside our customers to strengthen the future of PS.

The best part? We’ve also built in what I consider the most valuable part of any event, and that’s time to really dig in during interactive breakout sessions.

Led by Kantata customers and industry experts, these sessions will share practical, actionable advice on moving past process automation toward real business transformation. And we’re making space for the hard problems, the ones with messy answers — because that’s where the real magic happens.

Small Room, Big Discussions: Why We’re Keeping it Intimate

We’re keeping Converge intentionally small, and I love that. Big conferences have their place, but the conversations that change how you lead rarely happen in an auditorium of thousands.

The best insights come from those peer-to-peer discussions, where you can get candid about what’s working and what isn’t with the people who understand your business, your successes, and your challenges.

And the setting couldn’t be more perfect. The historic Stationers’ Hall was once home to a guild of printers and booksellers who protected their craft and passed it from master to apprentice. It’s a building made for preserving what experts know. Now it’s hosting a conversation about how to capture knowledge and scale it with AI.

Because AI can process the past. But only experts can imagine the future. I can’t think of a better room for these conversations.

Be Part of the Conversation

Converge won’t be a day of sitting back and taking notes. The best ideas will come from the people in the room, and that includes you.

So bring the questions that are keeping you up at night. Bring the AI pilot that worked, and the one that didn’t. And bring your answer to the question I keep coming back to: what do your people know that nobody else does?

That’s your edge, that’s your sizzle. And I want to hear how you’re making it happen.

Attendance is complimentary, and places are limited. Learn more and request your invite today.