2023 Resource Management Automation Trends and Challenges

RMI’s 5th RM Automation Survey uncovered some of the biggest trends and challenges that professional services organizations are facing with their resource management capabilities.

The majority of PS organizations surveyed are using a PSA or PPM tool for their resource management needs.

Many businesses are dissatisfied with their technology's capabilities.

The majority of businesses are dissatisfied with their technology’s capabilities.

SKILLS TRACKING

Only 40% are happy with their skills tracking

FORECASTING & CAPACITY PLANNING

29% are not satisfied with their forecasting and capacity planning capabilities

Organizations continue to depend on spreadsheets to support foundational RM processes.

Forecasting and capacity planning remain a major driver behind continued dependence on spreadsheets.

RM PROCESSES USED FOR SPREADSHEETS

Skills Tracking and Management
Forecasting and Capacity Planning
Staffing
Workload Planning/ Balancing
Opportunity Reporting/ Management

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These results clearly emphasize the need for purpose-built technology that puts people at the center.

The Kantata PS Cloud fills the gaps traditional PSA solutions ignore and supports your resource management needs in real-time, every step of the way—from forecasting demand and managing your talent network to identifying skill gaps and employee opportunities.

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These results clearly emphasize the need for purpose-built technology that puts people at the center.

"Being able to finally have this ecosystem with Kantata where we could look at our resources as a whole and see where they were deployed, what they were focused on, what skill sets we had available, balance out the workload for our resource pool and the forecast was a huge opportunity."

Jane Everett Goering, Resource Manager, TeleTracking Technologies

"Our forecast metrics are so accurate that sometimes I feel like a fortune teller."

Mandee Miles, Director of Client Finance, Hero Digital

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2023 RMI Resource Management Automation Tools Report

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